Clicks Group is Currently Opening Job Vacancies as Assistant Store Manager - Apply Now

Position summary

Industry - Wholesale & Retail Trade

Job category - FMCG, Retail, Wholesale and Supply Chain

Location - Zeerust

Contract - Permanent

Remuneration - Market Related

EE position - Yes

About our company - Clicks Group

Introduction

  • Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job description

Job Purpose:

  • To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand. 

Job Objectives:

  • To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
  • To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
  • To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
  • To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
  • To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
  • To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.

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About You:

Qualifications, Skills and Experience:

  • Desirable: Degree in Relevant Retail/Business Management
  • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
  • Essential: Relevant Retail/Business Management qualification (External applicants)
  • Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
  • Essential: Grade 12 (Maths 50% and English 50%)

Job Knowledge and Skills Required:

  • Good communication skills
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Knowledge of stock, cost, risk and compliance management procedures 
  • Problem-solving skills
  • Knowledge of labour legislation and IR practices 
  • Knowledge of competency based interviewing
  • Numeracy skills
  • Results and target driven
  • Planning and organising skills
  • Knowledge of people management
  • Strong customer orientation
  • Knowledge of customer service excellence
  • Computer literacy

Essential Competencies

  • Working with people
  • Coping with Pressures and Setbacks
  • Planning and Organising
  • Delivering Results and Meeting Customer Expectations
  • Leading and Supervising
  • Analysing
  • Following instructions and procedures
  • Entrepreneurial and Commercial Thinking

Important

Don't miss this opportunity to start your career at Assistant Store Manager !

Interested and qualified candidates can apply through the following application link.

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