Mr Price Money is Currently Opening Job Vacancies as Call Centre Agent (Customer Service) Mr Price Money - Apply Now
Job Description
- As a Customer Support Agent, you’ll assist customers with queries via phone, email, WhatsApp, and webchat. You’ll resolve issues related to billing, SIM cards, and products—providing fast, friendly, and accurate support.
Responsibilities
- Work within set timeframes and quality guidelines.
- Keep learning and improving your product knowledge
- Log and update customer information accurately.
- Ensure all interactions meet company service standards.
- Handle complaints and follow up to ensure resolution.
- Resolve account and product issues quickly and professionally.
- Maintain a positive, respectful attitude with customers and colleagues.
- Respond to customer queries across multiple channels.
A career opportunity:
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About You:
Qualifications, Skills and Experience:
- Basic understanding of retail accounts process.
- 1 year or more experience in a call centre customer support role
- Computer literate
- Grade 12 (Matric)
- Knowledge of customer service legislation (NCA, POPIA)
Important
Don't miss this opportunity to start your career at Call Centre Agent (Customer Service) Mr Price Money!
Interested and qualified candidates can apply through the following application link.