Capitec Bank Ltd is Currently Opening Job Vacancies as Assessor: Funeral Claims (Senior) - Apply Now
Date - 14 Aug 2025
Location - Bellville, ZA
Company - Capitec Bank Ltd
Apply by:
We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
- 1. Once you have completed the above finalize your application by clicking apply below
- 2. To see what life at Capitec is all about and complete a short assessment, please click here!
Purpose Statement
- To improve claims operational excellence, increase customer satisfaction, minimize losses for Capitec Insurance through accurate and holistic assessment of all types of insurance non-medical claims (Life, Funeral and death), in accordance with terms and conditions of the respective policy/ies, legislative frameworks and goals, objectives, processes and standards sets by Capitec.
- Location: Bellville/Century City
Experience
- Minimum of 3 years practical experience in funeral and/or life insurance claims assessment
- Experience in stakeholder management and client engagement
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About You:
Qualifications, Skills and Experience:
- Qualifications (Ideal or Preferred)
- Grade 12 National Certificate / Vocational
- A relevant qualification in Healthcare or Science
Knowledge
Minimum:
- Knowledge of Funeral and Life Insurance Products
- Understanding of the long-term insurance industry and claims handling processes
- Knowledge of relevant legal framework relating to funeral and life insurance claims
Ideal:
- Occupational certiicate or course on long-term life Insurance Claims Assessor
- Knowledge or practical experience on assessment of Credit Life Insurance products, especially retrenchment and death claims.
What you will be required to do
As an Assessor: Non- Medical Claims at Capitec Bank, your primary responsibilities will include:
- Non – Medical claims assessment
- Support non-medical claims process set-up
- Fraud risk assessment - flag and escalate suspicious claims per Capitec’s fraud framework.
- Assessment of misrepresentation/non-disclosure in life insurance
- Quality assurance – review and verify claims for accuracy and completeness. Approve decisions and payments within turnaround time. Maintain high quality and meet productivity targets
- Identify trends and areas of concern and escalate accordingly
- Stakeholder engagement
- Resolve complex claims queries and complaints within service level agreements
Skills
- Numerical Reasoning skills
- Attention to Detail
- Decision making skills
- Administration Skills
- Planning, organising and coordination skills
Important
Don't miss this opportunity to start your career at Assessor: Funeral Claims (Senior)!
Interested and qualified candidates can apply through the following application link.