Shoprite is Currently Opening Job Vacancies as Customer Service Clerk - Apply Now
Reference Number - SHO250805-4
Job Title - Customer Service Clerk
Job Type - Permanent
Location - Country - South Africa
Location - Province - Gauteng
Location - Town or City - Pretoria
Purpose of the Job
- Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.
- Medirite Plus Daspoort is looking for a Customer Service Clerk to join the front shop team at our retail pharmacy. Responsible for delivering excellent customer service, assisting customers with their enquiries, and ensuring that all front shop customers are professionally attended to. This role plays a key part in creating a positive shopping experience for customers by being knowledgeable about our products, services, and promotions.
Job Advert Details
Job Category Retail
Job Objectives
Customer Interaction:
- Respond to customer inquiries regarding products, services, and store policies.
- Greet customers upon entry and provide friendly, knowledgeable assistance.
- Provide advice on promotions that are currently happening in the front shop.
Sales and Transactions:
- Promote loyalty programs and assist customers in signing up.
- Assist when needed with exchanges, and refunds as per store policy.
Team Collaboration:
- Work closely with pharmacy staff and management to ensure seamless customer service.
- Assist with training new employees in customer service protocols and store procedures
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About You:
Qualifications, Skills and Experience:
- Grade 12 qualification or equivalent
Experience Essential:
- 1 + Years previous experience in retail or customer service is preferred; experience in a pharmacy setting is a plus.
Knowledge and Skills
Skills:
- Ability to handle transactions accurately and efficiently.
- Strong customer service and communication skills.
- Familiarity with point-of-sale systems and computer literacy.
Personal Attributes:
- Willingness to learn about pharmacy products and health services.
- Detail-oriented with a focus on accuracy and quality.
- Ability to work effectively in a fast-paced environment.
- Friendly, patient, and approachable demeanor.
Working Conditions:
- May require extended periods of standing and occasional lifting of light to moderate weight.
- Retail environment with typical hours including evenings, weekends, and holidays.
Important
Don't miss this opportunity to start your career at Customer Service Clerk!
Interested and qualified candidates can apply through the following application link.