TFG is Currently Opening Job Vacancies as Retail Change Agent (40hr)- Mall of Africa - Apply Now

Job Identification - 11672

Job Category - Administration

Posting Date - 22/02/2026, 05:00

Job Schedule - Full time

Locations -  STN SOUTHERN DIVISION BUFFER

(On-site)

About Us

  • Who we are is because of our people. They are our greatest asset.  TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands.  We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
  • We’re the designers, the makers, the shakers and the teams behind the scenes.

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About You:

Qualifications, Skills and Experience:

  • Able to travel between stores from time to time
  • Must be in possession of an original Matric certificate
  • Be unemployed
  • Devote 12 months to the exciting Internship programme with TFG.
  • Must be between the ages of 20 and 27 
  • South African Citizenship
  • Learn new system, application and products to transfer knowledge to store employees
  • Escalate any questions, queries or concerns
  • Drive and support change at the individual level 
  • Provide on the ground support and on the job learning, encouraging effective dialogue among employees and assist in breaking down possible communication barriers
  • Show stores where to find learning material and assist with trouble shooting
  • As part of self-learning, you will be required to complete the prescribed courses available on TFG’s Learning platform
  • Must hold a retail-related degree or diploma (original certificate required) 
  • Foster close relationships with store employees and field leadership teams by sharing key information affecting stores e.g. system changes.
  • Ready to work retail hours

Short-listed candidates will have the exciting opportunity to showcase their skills by preparing and delivering a brief PowerPoint presentation as part of the interview process.

Skills:

  • Strong interest in exploring and understanding retail technology systems.
  • Proficiency with computers
  • Natural leadership skills
  • Demonstrates a strong work ethic
  • Strong communication abilities to facilitate learning and test for understanding
  • Passionate about providing outstanding customer service
  • Upbeat attitude and a love for the retail industry
  • Passion for identifying and solving challenges related to retail technology systems

group consultation:

Important

Don't miss this opportunity to start your career at Retail Change Agent (40hr)- Mall of Africa - Gauteng!

Interested and qualified candidates can apply through the following application link.

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