Fidelity Services Group is Currently Opening Sales Administrator Learnership- Apply Now

Job Details

Division - Fidelity Cash Solutions

Minimum experience - Internship

Company primary industry - Security and Investigations

Job functional area - Business Development

Job Description

Fidelity CashMaster – Midrand

Reporting to - National Sales Manager

  • The overall purpose of this position is to assist the Sales Team in all administrative functions relating to all direct clients.  
  • The above position is vacant at Fidelity CashMaster - Midrand, reporting to the National Sales Manager
  • Ideal candidate loves working with customers, should have strong administration skills with a ‘can do’ attitude.

A career opportunity:

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About You:

Qualifications, Skills and Experience:

  • Sales / Sales Administration experience will be advantageous
  • Additional education will be advantageous.
  • Age from 18 years to 35 years old.
  • Computer literate and technologically adept (MS Office Suite, Outlook, Excel, PowerPoint, Word) 
  • Good interpersonal skills
  • Ability to operate as part of a team and go the extra mile when necessary
  • Good verbal and written skills
  • Must be a South African citizen.
  • Ability to work under pressure and meet targets and deadlines
  • Matric / Grade 12 / National Senior Certificate.

Key Performance Areas: (not totally inclusive)

  • Perform adhoc duties when required by sales management
  • Detailed understanding of all systems and how to interpret the data to assist the Sales team in decision-making/query resolution.
  • Support to the Fidelity Cashmaster Sales team and the National Sales Manager related to the administrative requirements.
  • Assist with client retention.
  • Effective planning of activities to deliver against the tasks assigned.
  • Strong administration and coordination of activities with all relevant departments to ensure that the services are successfully implemented.
  • Assist with departmental reporting and management information
  • Ability to liaise with customers (internal and external) with professionalism and efficiency.
  • Adhere to all laid down SOP’s.
  • Prepare all required documents for the offering, making sure they are all completed correctly as per the vetting process & the company’s guidelines/policies.
  • Assist with general PA duties when required.
  • Validation and/or completion of some/all administration related to the deals.
  • Assist with general sales queries by resolving/escalating them accordingly
  • Facilitating the resolution of all client queries, including contractual, pricing, and other queries in the form of verbal/internal communication, or by e-mail.
  • Detailed understanding of the CashMaster product and service offerings.

Core Competencies:

  • Remains calm, in control, and good-humoured even under pressure
  • Ability to develop collaborative and harmonious relationships with external partners and clients at the senior level
  • Strong administrative skills
  • Consistently approaches work with energy and a positive, constructive attitude
  • Builds strong relationships with clients and external actors
  • Focuses on impact and result for the client and responds positively to feedback
  • Demonstrates openness to change and ability to manage complexities
  • Ability to promote integrity and business ethics; demonstrate mature judgment, trust, and open communication; ability to ensure effective teamwork, collaborative behaviour, and team spirit
  • Demonstrates integrity by modelling Fidelity CashMaster's values and ethical standards

Skills:

  • Service orientation
  • Analytical
  • Diplomacy
  • Communication
  • Critical thinking
  • Ability to multi-task and prioritize work schedules
  • Attention to detail is essential
  • Judgement and decision making

Important

Don't miss this opportunity to start your career at Sales Administrator Learnership!

Interested and qualified candidates can apply through the following application link.

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