Road Accident Fund is Currently Opening Job Vacancies as Claims Officer x 40 - Apply Now

Division - Operations

Reference No - 5766

Location - Menlo Park, Gauteng, ZA

Employment Type - Fixed Term Contract

Disability (EE targeted role) - No

T.A.S.K Grade - 10

Job Posting Salary - R434,656.00

  • The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

NOTE :THIS IS AN EIGHTEEN (18) MONTHS FIXED TERM CONTRACT 

  • x10 Settlement Hub, x5 Determination, x5 Mediation, x5 Litigation, x5 Payment Hub, x5 Merits and x5 Adjudication Departments
  • Purpose: The CLAIMS OFFICER  is responsible to provide support to the  Manager in the provision and management of the  RAF litigated matters in the hands of the  RAF Attorneys.

Key Performance Areas

Conduct Preliminary assessment of litigated files

  • Assess settlement of funeral expenses.
  • Perform bridge assessment and reporting. 
  • Assessment and settlement of loss of earnings.
  • Ensure efficient and cost effective finalization of claims through settlement negotiations.
  • Perform approval of offers.
  • Perform assessment of merits and quantum.
  • Assess settlement of loss of support.
  • Assess settlement of medical expenses. 
  • Report complex, severe exposure claims for reinsurance purposes.
  • Block settlement. 
  • Appoint assessors for merits and quantum verification.
  • Loading of court orders.
  • Perform writs assessment and reporting.
  • Assess general damages in terms of old and new Act.
  • Investigate, evaluate and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to cotribute to a reduced legal costs ratio.

Escalate matters with litigious disputes to pleadings processes

  • Verify and analyze data used in settling litigated claims to ensure that there is a litigious dispute and that decisions for further litigation process are made according to company practices, policies and procedures.

Provide RAF Attorneys with file contents for trial preparation

  • Repetitive diarising on 6th weekly basis.
  • Ensure high court practice notes are followed.
  • Assess claims for possible settlement.
  • Evaluate expert medico legal reports.
  • Evaluate outstanding information.
  • Follow up on outstanding information until all documents has been received.
  • Confer with RAF  Attorney’s legal counsel on the litigation strategy to be embarked on in preparation of trial and receive requests for approval in terms of the delegation of authority. 

Report on trial outcomes and out of court settlements

  • Examine claims investigated by RAF Attorneys; further investigate questionable claims to determine whether to authorize settlements or tenders.

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About You:

Qualifications, Skills and Experience:

  • Admission as an Attorney of the High Court or Advocate.
  • Four (4) years Degree in Law or equivalent

Experience 

  • Relevant 3 years experience in the claims /litigation environment 

Behavioural Competency 

  • Ethics and governance.
  • Customer orientation and customer focus.
  • Emotional wisdom.
  • Personal mastery.

Technical Competency

  • A good understanding of the organization’s business to contribute or are to contribute to the RAF litigation processes.
  • Experience of Microsoft Word, Excel and Outlook
  • A good understanding of the organisation's litigation infrastructure, services provided and customers/users.
  • Excellent communication skills orally and in writing.
  • Statistical, numerical and analytical principles and processes.
  • Awareness of RAF vision and Strategic /business objectives.
  • Knowledge/ Skills in court rules and litigation.

Important

Don't miss this opportunity to start your career at Claims Officer x 40!

Interested and qualified candidates can apply through the following application link.

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