Momentum is Currently Opening Job Vacancies as Data Capturer - Apply Now
Reference Number - MMH250604-2
Job Title - Data Capturer (ADMED)
Position Type - Permanent
Role Family - Administration
Cluster - Guardrisk
Remote Opportunity Some of the time
Location - Country - South Africa
Location - Province - Gauteng
Location - Town / City - Sandton
Introduction
- Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
- Maintaining the integrity of Admed’s membership and business partner data through ongoing updating of the OWLS database.
Role Purpose
- Maintaining the integrity of Admed’s membership and business partner data through ongoing updating of the OWLS database.
Requirements
- Basic computer skills (MS Office suite)
- At least a matric qualification
- At least 6 months’ data capturing experience
Duties & Responsibilities
- Where necessary, interacting with customers telephonically or via e-mail in respect of incomplete/incorrect personal details on system.
- Ensuring that the principles of TCF are delivered across every function performed, with a specific focus on the achievement of TCF Outcome 6 (Customers do not face unreasonable post-sale barriers to change product, switch provider, submit a claim or make a complaint).
- Daily review of the Admed.donotreply mailbox and subsequent contacting members telephonically for updated contact information, where emails sent to their email address bounced or where their email address was incorrect.
- Providing support with capturing of overflow new member applications.
- Ensuring a professional level of engagement when liaising with 3rd parties and colleagues.
- Accurately and timeously updating and correcting all (including membership, client, broker, service provider, etc) data on OWLS as-and-when received from employer groups, brokers or internal divisions including the mailbox, marketing, front office and/or premiums team.
A career opportunity:
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About You:
Qualifications, Skills and Experience:
- Strong sense of teamwork and willing to go the extra mile when work pressure and volumes necessitate this additional input
- Ability to capture data with speed and accuracy
- Organized and focused
- Computer literate with strong typing capability
- Strong sense of responsibility and ownership
- Disciplined and reliable
- Resilience and ability to work under pressure
- Good verbal and communication skills and ability to engage professionally with customers and colleagues
- Honest and must have integrity
- Deadline and customer service driven
Important
Don't miss this opportunity to start your career at Data Capturer (ADMED)!
Interested and qualified candidates can apply through the following application link.