Clicks Group is Currently Opening Job Vacancies as IT Governance Manager - Apply Now
Position summary
Listing reference - click_021545
Industry - Wholesale & Retail Trade
Job category - IT-Architecture
Location - Cape Town
Contract - Permanent
EE position - Yes
About our company - Clicks Group
Introduction
- We are seeking an experienced IT Governance Manager with a strong audit background to lead, implement, and maintain an integrated IT Governance, Risk, and Compliance (GRC) framework that safeguards the Group’s information technology assets and data. Key focus areas include IT risk management, data governance and security, audit and compliance, change and release management, service continuity, disaster recovery, and third-party/vendor risk management. The role will be based at our Head Office in Cape Town and will be reporting to the IT Governance & Security Executive.
Job description
JOB PURPOSE
- To design, implement, and manage the Group’s IT governance strategy, framework, and policies that protect IT assets and information, ensure regulatory compliance, and support proactive responses to governance and cybersecurity risks and incidents. The role will drive the establishment of IT standards, controls, and processes that enable the Group to manage IT risks effectively and align IT operations with business strategic objectives and regulatory expectations.
- Develop and deliver IT governance and security awareness training, ensuring staff is knowledgeable on best practices and compliance requirements.
- Coordinate and manage all IT audits and compliance activities (e.g. COBIT, ISAE3402, PCI DSS, SOC2), ensuring audit findings are reported and remediated within deadlines.
- Lead the implementation of ISMS and GRC frameworks (e.g. NIST) and manage IT risk, service continuity, disaster recovery, and third-party / supplier risk for on-prem and cloud-based systems.
- Collaborate with IT leadership and stakeholders to define IT standards for contracts, licensing, procurement, and to maintain and review IT policies and procedures.
- Oversee IT procurement processes including RFP/RFQ/RFI activities, ensuring transparent evaluation, scoring, and selection of vendors and solutions.
- Manage vendor contracts and relationships, conducting regular performance and risk reviews to ensure alignment with business needs and cost optimization.
- Lead IT Change, Release, Service Continuity, Business Continuity Planning and Disaster Recovery functions, driving process improvements and resilience to enhance business continuity.
- Monitor and drive IT General Controls (ITGC) evidence collection, ensuring regulatory and internal control effectiveness.
- Define and track IT Governance KPIs, prepare governance reports, and present updates to senior management, including the Board and Audit & Risk Committees.
- Establish and manage IT risk forums to identify, assess, and mitigate IT risks, maintaining an up-to-date risk and issues register with appropriate mitigation plans.
- Support IT Governance budgeting processes and ensure proper financial oversight of governance and security management initiatives.
- Develop and implement IT governance strategies, policies, and guidelines aligned with business goals, risk appetite, and regulatory standards.
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About You:
Qualifications, Skills and Experience:
- Business Commerce / Risk Management / Information Studies / Information Technology or a relevant equivalent qualification or certification.
- Relevant certificate i.e. Certified in Governance of Enterprise IT (CGEIT), ITIL, Certified Data Management Professional (CDMP), Certified Information Systems Auditor (CISA), etc. will be an added advantage.
JOB-RELATED KNOWLEDGE & EXPERIENCE
- Strong understanding of regulatory requirements e.g. POPIA and data privacy.
- Strong knowledge and understanding of risk and compliance management.
- Strong knowledge of IT governance frameworks e.g. COBIT, ITIL, ISO, NIST, etc. and data governance and security principles, tools, and best practices.
- Proven track record in selecting, designing, implementing and testing IT Controls.
- 5-7 years of IT experience, with 2 years or more in a supervisory role, or equivalent proven IT governance related experience in an enterprise
JOB-RELATED SKILLS
- Ability to collaborate cross-functionally and cultivate innovation
- Experience in project management techniques
- Excellent written and verbal communication and presentation skills (including report-writing)
- Experience with IT strategy, planning and governance, IT risk management and control monitoring
- Ability to manage ambiguity / complexity
- Ability to establish and maintain strong relationships with diverse stakeholders
- Experience in facilitating compliance audits / internal self-assessments.
- In-depth knowledge of relevant IT Governance and Risk Management standards and frameworks including information security standards and principles (e.g. NIST, ISO 27001)
JOB-RELATED COMPETENCIES
- Presenting and Communicating Information
- Delivering Results and Meeting Customer Expectations
- Adapting and Responding to change
- Relating and Networking
- Applying Expertise and Technology
- Deciding and Initiating Action
- Leading and Supervising
Important
Don't miss this opportunity to start your career at IT Governance Manager!
Interested and qualified candidates can apply through the following application link.